The platform

    Know your team is competent.competent.

    Give your team the confidence to make the right call when it matters. Clear routes through every subject, help when they get stuck, and proof they are ready - so you can stand behind your people and your buildings.

    Courses

    Built to be finished, not just started.

    Most training gets bought, opened once and abandoned. Every Claws course is structured to be completed: an intro that sets expectations, topics sized for a real working day, interactive tasks on the page itself, and a knowledge check before the next lesson unlocks.

    • Linear progression means nobody skips ahead to the certificate
    • Progress saves per topic, so ten minutes between meetings still counts
    • Research, reflection, quick check and sequencing tasks keep people awake
    • Estimated completion time on every course, so learners can plan their week
    Section 20 Consultation 55 mins20% complete

    Leasehold & property law

    Get consultation right the first time

    • Identify when the £250 threshold is crossed
    • Draft notices that survive a challenge
    • Run the 30-day observation window properly
    5 lessons16 topicsAnnual review

    Everyone starts on the same page

    Learners land on a course intro with the outcomes, the estimated time and the curriculum in full. No guessing how big the commitment is before they begin.

    Curriculum

    • Course introduction1
    • What triggers consultation4
    • Notice of intention3
    • Estimates and observations5
    • Dispensation and disputes3
    • Final test

    Course help sits on every page

    Learning pathways

    Stop guessing what your team should learn next.

    Answer three questions - role, experience level, subject interests - and the platform sequences a pathway through the library, from foundations subjects to more technical. Build one for yourself, or assign the same pathway to an entire team with a target date attached.

    • Eight role profiles from property manager to governance and site operations
    • Courses ordered foundations first, so a new starter is never dropped in at the deep end
    • Assign to an individual or a whole team in one action
    • Helps new starters bed in faster with a clear learning route from day one

    Pathway wizard

    Course help

    Help is always there when you need it.

    Every course comes with an AI assistant that is an expert in that course's content. Ask it a question to get more information, a different explanation, or a more rounded view of the topic. No waiting for a trainer to come back to you.

    • Expert in the course content, so answers stay accurate and relevant
    • Ask for a simpler explanation, a worked example, or extra detail
    • Points learners to the right lesson rather than handing over test answers
    • Included in Full Access at no extra cost per question

    Course help

    Section 20 Consultation

    20 of 20 questions left today. Answers come only from this course, never from the open web.

    I know this course inside out. Ask me to explain anything, or for extra detail on the sector. I will not hand you answers to the knowledge checks, but I will point you to the right place.

    Ask about this course...

    Mandated training

    Certification with an expiry date, not a filing cabinet.

    Request a specific course from one learner or a whole team, set the deadline, and track it to done. Completion produces a branded PDF certificate. Some courses carry their own review period, so the platform knows when that certificate lapses and prompts a retake automatically.

    • Mandated courses with due dates, tracked as open, done or overdue
    • Review periods are built into the course, not left to the manager to remember
    • Retakes reset progress while every historical certificate stays on file
    • Dated evidence you can hand to a regulator, insurer or board without a scramble

    Mandated course

    Fire Door Checks

    Whole team, 14 learners Due 30 September
    A. BelloDone
    R. ChandraOpen
    M. O'NeillOverdue
    S. PatelOpen

    Manager reporting

    The report you open before a one to one.

    See your people clearly, not just the numbers. Your dashboard highlights the team members making great progress, the ones who may be drifting, and the support each person needs next - so every one-to-one becomes a chance to help someone move forward.

    • Completions, in progress, nothing started and dormant 30+ days at a glance
    • Twelve-week activity trend so you can see momentum, not just totals
    • Courses learners are not finishing, and the ones your team find popular
    • Average days to complete, pass rates and full CSV export on every table
    Team reporting

    96

    Courses completed

    14 learners

    21

    In progress

    Started, not finished

    2

    Nothing started

    No progress at all

    3

    Dormant 30+ days

    No recent activity

    11 days

    Avg time to complete

    First lesson to certificate

    6

    Mandated outstanding

    1 overdue

    88%

    Assessment pass rate

    Across all attempts

    Activity over the last 12 weeks

    Courses learners are not finishing

    Export CSV
    Leasehold Variable Service Charges36%
    Section 20 Consultation64%
    Understanding Leases67%

    Plus the things that quietly make it work

    The parts nobody puts on a sales slide, and the parts you will use every single month.

    Teams, seats and team admins

    Group learners by department and give leaders their own reporting view. Seats are managed centrally, so people joining or leaving takes seconds, not a support ticket.

    Audit-ready exports

    Every table on the reporting dashboard exports to CSV: who was enrolled, what they completed, when, and what they scored. That is most of an audit response already written.

    courses and growing

    Ten subject areas covering leasehold law, service charges, building safety, social housing, governance, finance and leadership. Your team stops needing three different suppliers.

    Kept current as the law moves

    Courses are revised as legislation and guidance change, so nobody is confidently applying last year's rules to this year's building.

    Start with the course that makes your team's job feel easier

    Free access gives you one course a month to judge the quality for yourself. Full access is £20 per user per month for the whole library, pathways, course help and reporting.